House rules
1. Nobody may obstruct, harass or endanger other persons.
2. Making music in the neighbourhood is only permitted with the written permission of the neighbourhood management.
3. Any sale of goods as well as the distribution of flyers, leaflets or similar on the premises requires the written permission of the neighbourhood management.
4. Dogs must be kept on a lead. The owner must remove any soiling immediately.
5. The consumption of alcoholic beverages is prohibited outside the catering establishments.
6. The instructions of the neighbourhood management staff and the security service must be followed immediately. They have the right to expel persons from the premises at any time.
7. Violations of the house rules will result in a ban from the premises. If the legal requirements are met, a criminal complaint will also be filed for all possible offences.
8. Professional photography, the creation of video recordings and drone flights are only permitted with the written permission of the neighbourhood management.
9. The unloading and disposal of waste not generated at Westfield Hamburg-Überseequartier is prohibited. Offenders will be prosecuted and reported to the police.
10. Feeding birds in the neighbourhood is not permitted.
11. Smoking and vaping are prohibited without exception in all interior rooms and under the glass roof.
12. Guests must comply with all official regulations. In particular, the following is prohibited:
the use of fire
the storage of fuels and flammable objects
the unnecessary honking of horns and the disturbance of third parties through exhaust fumes and noise
the unnecessary running of engines and
the parking of vehicles that lose operating fluids (e.g. oil/fuel)
13. Bicycles and motorbikes may not be driven or pushed through the shopping street. Kickboards, roller skates, inline skates, skateboards, e-scooters, Segways and similar vehicles, whether motorised, electric or muscle-powered, are also not permitted for safety reasons. Mobility aids such as wheelchairs, rollators and pushchairs are of course exempt from this ban.
14. The regulations and traffic signs applicable to public road traffic apply to traffic in the underground car park and must be observed, as must all other traffic regulations posted in the underground car park.
15. The guest must park his vehicle exclusively and precisely in the marked spaces in such a way that unhindered entry and exit is also possible at all times in the neighbouring parking spaces.
16. If parking spaces are designated for special groups of people or vehicle types, these regulations must be observed:
a) Only vehicles whose occupants are all female may be parked in women's car parks. Children are excluded from this regulation.
b) Only vehicles in accordance with the provisions of the Road Traffic Regulations may be parked in parking spaces for the severely disabled.
c) Only vehicles with a total height of less than the specified maximum height may be parked in car parks that are restricted for vehicles with special maximum heights.
17. If the guest does not observe these regulations, the operator is authorised, without further notice, to have the incorrectly parked vehicle removed by suitable measures at the guest's expense.
18. The parking spaces and their facilities must be used carefully and appropriately. Any damage will be repaired at the guest's expense.
19. Cleaning, repair and maintenance work on the vehicle is prohibited within the entire underground car park.
20. The cleaning of the underground car park is carried out by the operator; however, any soiling for which the guest is responsible must be removed immediately by the guest. Otherwise, the operator is entitled to have this soiling removed at the guest's expense.
21. the parking of vehicles is at the guest's own risk. Only officially authorised vehicles may be parked. There is no security.
22. camping and overnight stays in vehicles such as cars, lorries, camper vans, etc. are prohibited on the entire site.